Posts tagged customer service
Goodbye Window Film, Hello Pella Windows … Part 2
0October 2, 2012
When I left you, I was extolling the virtues of the Pella sliding doors and replacement windows I had just had installed. Pella sliders are a no-brainer. They open and close nicely; the screen is on the inside (so much better), they lock nicely; everything slides well; and they are energy efficient. [...]
Building Moxie with Baltimore’s Newest Ace Hardware :: Canton Ace Hardware
1September 28, 2012
by jb bartkowiak
in In the 'Hood
A few weeks back I popped in to the grand opening of Baltimore’s newest Ace Hardware. A guest of the beaming Gina Schaefer, her company “A Few Cool Hardware Stores” is responsible already for five (soon to be six) Ace locations in DC. This location, in Canton, makes their 3rd in Baltimore. [...]
The Home Depot FIRST for Pro Program … Part 3 of 3
0July 2, 2012
I wanted to begin this final installment on the Home Depot FIRST for Pro program by stating that this visit to my local store, in which I did invest some time, had opened my eyes to something: In business one can never afford to ignore potential allies and for the good of the organization, it is important to constantly re-evaluate our own personal prejudices. [...]
The Home Depot FIRST for Pro Program … Part 2
3June 25, 2012
by Barry
in On the Job
The Home Depot, First for Pro program was first rolled out about a year ago and as Bill Krum put it: "We keep building on it as we go." Bill's official title is Pro Account Representative and he called FIRST For Pro a "dramatic step" in the evolution of how the Home Depot handles business with the various professional building trades. [...]
The Home Depot FIRST for Pro Program … Part 1
8June 18, 2012
by Barry
in On the Job
I visited our local Home Depot in Lewes, Delaware and met with Pro Account Representative, Bill Krum to learn about the Home Depot FIRST for Pro Program. Bill is friendly and easy going guy, with a great working knowledge of what Home Depot has to offer the professional contractor. I had noticed a steady increase in activity around our local store's Pro Desk over time, so I asked Bill if the Pro Program was changing? [...]
