Posts by Holly Bertsch
My New Job . . . My New Life
7October 28, 2010
by Holly Bertsch
in etc
Well, a lot has happened to me in the last few weeks. I went from hanging up my tool belt and becoming office manager of my own company to moving to Chicago to take a position as Vice President of another company. However, there is more to this story. You see, quite by accident, I fell madly in love with a contractor, Jon, I had known for a few years. Chicago is about three hours away from my hometown of Champaign Urbana, Illinois. One thing lead to another and he asked me to move up to Chicago and come work with him. [ . . . ]
My New Position as Office Manager
5September 21, 2010
by Holly Bertsch
in business
And now I get to figure out exactly what an office manager does. Today I finished some estimates, scheduled some work, contacted some clients, and worked on my social media marketing. I finished this all before noon! I still have clients to call, websites to work on, and a conference call to complete. [ . . . ]
Strung Out on Caffeine and . . . Remodeling. Solution: "My Kids"
5August 30, 2010
by Holly Bertsch
in etc
So how does one go about getting a job done on time? Well, it all comes down to planning. By planning I mean -- get your (special) orders in on time. That has been what has been slowing us down recently. I am constantly waiting for this . . . to be able to do that. The granite can't be measured for the kitchen, because the cabinets came in wrong. The shower door can't be measured for the custom shower, because the client couldn't decide on the marble they wanted for the enclosure. These things, I felt, were totally out of my control. Yet . . . they have left me strung out on remodeling and . . . caffeine. [ . . . ]
I Didn’t Even Have to Ask (on Customer Service)
13August 19, 2010
Why do we do this? Well, usually, when we help someone plan a project they want to do themselves, we end up with some kind of work out of it. We also get a great referral and reference from them. What I would like to know is why more people don't take us up on this? I have the power to make their project easier, and save them time, hassles, and money. And why do we do it, really? Well, we are trying to change the image of today's remodeling contractor to one of a nice guy, someone who is honest and willing to help. That is the image I want for my company. [ . . . ]
Adventures in Leadership :: Learning about Yourself As a Leader
12July 29, 2010
by Holly Bertsch
in business
I am going to school right now and I have a class I like to call Adventures in Leadership (its actual name is Motivation and Leadership and it is a Psyc. class). We talk about different things in the workforce that motivate people and cause them to become leaders. Mostly, this reminds me of my own job that of a remodeler. Sure, I get to answer mostly to myself, and my customers. If I want a day off, I can take it. I only have deadlines I have imposed on myself really. I let the customer know a date by which I will have their project complete, and I do my best to stick to it, but I always give myself a little wiggle room and that is how I like it. [ . . . ]
