Our boss would walk around the room watching us, keeping everyone motivated, and on the phone. As I look back, I can only imagine what a tough job that must have been, a bunch of teenagers as employees! One night, I wasn't having much luck so I started slacking. He saw me, of course, and came over to my little booth. He pointed at the page of numbers I had in front of me and he said, There are four sales on this page. If I knew which ones they were, I wouldn't need you. I laugh now, remembering. I still thank him for the reminder that being successful takes work and . . . that there are no excuses.